RETURN POLICY


We hope your items are just as perfect as you expect, but we understand that sometimes, that’s not the case.

 

EXCHANGES

 

It is possible to exchange your items within 3 days of purchasing your order. All Items for exchange are subjected to quality assessment so please ensure the original tags/packaging are in place and the item is in good condition. (Jewellery, underwear, makeup, and final sale items can not be exchanged). Anything that’s worn, damaged, washed, or altered in any way will not be eligible for an exchange.

 

RETURNS

 

We’re bummed things didn’t work out for you, but here’s the good news: standard items that have been unopened and unused may be returned within 7 days! Please email us at [email protected] to authorize a return. All returns must be authorized by one of our customer service representatives before shipping.

Custom orders are considered final sale and no items shall be returned without a custom authorization.

All items are subject to quality assessment. Once approved, you will be refunded in the form of a store voucher which can only be used on The Bevadore website. The whole return process should take around 7 – 10 business days from the time we receive your items and once approved, you will be given a store voucher which you can use to purchase the replacement item of your choice.

 


Nigeria

Customers in Lagos can return unsuitable items back to the dispatch at the time of delivery. Just fill out the returns form and hand it back to the dispatch rider. You can also contact us on +234 905 747 7262 to arrange a pick up at an N500 fee.

Returns Department: Bevabox,  Block 58B, Plot 20 Hunponu Wusu Road, Lekki. Lagos, Nigeria 100211

By placing an order through Bevadore, you are responsible for the cost and arrangement of return shipping back to Bevadore.

 

International

You will be refunded in the form of a store voucher that can only be used on the Bevadore website. Unfortunately, we cannot refund duties, taxes or shipping charges.

Send your returns to:

Returns Department, Bevabox, Block 58b, Plot 20a Hunponu Wusu Road, Lekki. Lagos, Nigeria 100211

 

Processing

  • Refunds will be processed within 7 to 10 business days after we receive your return.
  • Original shipping charges are non-refundable.
  • Refunds are free if you return your items immediately to the dispatcher with the returns forms (Lagos, Nigeria)

 


 

Currency Conversions

All prices listed on our site are in Naira and charged to your credit card. The bank that has issued your credit card determines the exact exchange rate that you will be charged, but in general, it should match closely with the current rate. To get an estimate of the current rate, check out the link below:

XE.com – Foreign Exchange Rate Calculator
(Please note that we do not make any guarantees or promises about what the current exchange rate is or what you will be charged by your bank, as this is out of our control.)